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Frequently Asked Questions

About Vianta

Vianta is a payment service provider. We offer local payment methods across our operating markets and Visa/Mastercard card processing worldwide, under a single merchant account.

Local payment methods in Vianta's live markets, card processing globally, payout capability, settlement in fiat or stablecoins and access to a merchant dashboard with real-time reporting and per-cycle reconciliation.

Indonesia for local payment methods. Card processing is available globally. Jamaica and Malaysia are in development.

Vianta is a FINTRAC-registered Money Services Business (MSB). Our gateway operates to PCI DSS Level 1 standards.

Vianta Payments Ltd is incorporated in Canada. Registered office: 2nd Floor, Suite 203, 2121 160th Street, Surrey, BC, Canada.

Onboarding and Eligibility

Submit an application at payvianta.com/apply with your business details, industry, website, and estimated monthly volume. Our compliance team reviews and follows up.

Certificate of incorporation, registered address documentation, government-issued identification for directors and beneficial owners, AML/compliance questionnaire. Further documentation may be requested depending on the merchant category.

1 week, provided all information is accurate and in place. Our compliance and legal teams are structured to move quickly. Documentation requests and agreement review proceed without the back-and-forth that extends most onboarding processes.

Applications are reviewed individually. Newly incorporated entities may be accepted subject to enhanced due diligence and, where appropriate, an initial rolling reserve.

Yes. These are among Vianta's primary merchant categories.

Technical Integration

REST API, hosted payment page, CMS plugins for supported commerce platforms, and mobile SDK for in-app payments. All support card transactions and local payment methods.

Yes, provided on approval. The sandbox environment reflects the full scope of a merchant's account.

Standard REST with JSON, compatible with any server-side language or framework.

Yes. The routing engine evaluates acquirers, local payment method providers, and cashiers in real time, across card transactions and local payment methods alike. Routing logic is configured and maintained by our team, calibrated to your account profile.

Yes. Every transaction passes through an in-house antifraud module before it reaches settlement. No separate tool to procure or configure. Fraud controls are part of the account from day one.

High-risk merchants

Yes. FX/CFD brokers, gambling operators, and iGaming merchants are among Vianta's primary categories. All are subject to enhanced due diligence.

In addition to standard KYB, our compliance team typically requests operating licences, AML programme documentation, and prior processing history.

Yes, subject to agreement in the Merchant Service Agreement.

Fees & Settlement

Commercial terms including fees are set out in your Merchant Service Agreement, provided on approval. No fee information is published on the website.

Your account settles in USD, EUR, or USDT. The applicable FX spread is set out in your Merchant Service Agreement.

Each settlement cycle produces one report: gross volume, fees itemised, net amount settled. Reports are available in your dashboard and exportable per cycle.

Compliance & Risk

In addition to standard KYB documents, our compliance team requests your AML programme documentation. Further requirements depend on your merchant category and jurisdiction.

FX/CFD, gambling, and iGaming merchants are processed through our standard enhanced due diligence review. Approval is not guaranteed and is assessed individually.

Vianta Payments Ltd is registered as a Money Services Business (MSB) with FINTRAC (Canada). Our gateway operates to PCI DSS Level 1 standards.

Still have a question?

If it isn’t answered above, a thirty-minute scoping call is the fastest way to get specifics for your markets, methods, and volumes.

Next step

Scoping call
30 minutes, no pitch
Categories
Reviewed individually
Onboarding
~1 week to live